Customer Reviews

Overall Rating 5/5

    05/22/2023

    Great cars, Great place, Great guy!

    We originally went to look at one car which he had ready to go with the keys in it. After a test drive, we saw another car that we preferred and he was more than happy to let us drive it. We went with the second car. Amazing Experience, Good deals. Would Recommend.

    Happy Buyer

    Hakufax, Pennsylvania

    08/23/2020

    Fantastic Customer Experience

    John was great to work with. He was responsive and very honest on the work needed on the car. I felt he sincerely wanted to make sure there were no issues with the vehicle I was buying vs just interested in making the sale. I highly recommend if anyone is in the market for a used car, you consider working with John. My entire experience was easy and I love my new vehicle.

    Bryon Houtz

    HARRISBURG, Pennsylvania

    07/30/2020

    Great experience!

    i bought a car from john and he took care of me i honestly can say for once in my life that I found good person not just a guy trying to just sell you a car i will be buying another car from him down the road

    CHRISTOPHER JARMUZEK

    Duncannon, Pennsylvania

    05/22/2020

    Highly Recomended!

    One of the best car buying experiences I had. John is honest, and a pleasure to work with. John went out of his way to work with me and my credit union to complete an out of state purchase of a Jeep wrangler. Would highly recommend buying a vehicle from John.

    Joe

    SPARROWS POINT, Maryland

    12/13/2019

    A great vehicle and a great deal

    If you are in the market for a pre owned vehicle you owe it to yourself to get it here. John is so nice and easy to deal with.

    Irv F

    WEST CHESTER, Pennsylvania

    08/26/2019

    Honest and Easy

    John made the buying experience so easy. I had been looking for a Wrangler for a few weeks before I found this one. I talked to several salesman at other dealerships and never really felt comfortable. Their prices were higher and I felt like just another sale for them. Being pressured to come in when all I wanted were some questions answered over the phone. John took the time with me that I needed and seemed sincere. I will definitely be recommending him to my friends.

    Amber S.

    Pottsville, Pennsylvania

    12/24/2018

    Fantastic Experience, Would absolutely use again !!!

    I came across John and Best Buy Pre-owned on Cargurus.com. I reached out to him and inquired about a truck I was looking for. The one he had was sold however, he offered to keep an eye out for what I was interested in, which is very hard to find, a crew cab long bed. He followed up with me a bit later when he had one since I was in no rush. I drove about 2 hours to see him. It was exactly what I was looking for and he saved me thousands in the process. I would definitely recommend John to anyone looking to purchase a used auto. Thanks again John, Kevin H.

    Kevin H.

    Joppa, Maryland

    12/21/2018

    Great buying experience

    John was super easy to work with..Great communication over text messages/phone calls.. He answered all our questions. Stayed open later for us to come look at our vehicle.. I absolutely recommend buying a vehicle from him!

    Emily

    Mill Hall , Pennsylvania

    10/05/2018

    Tremendous

    From start to finish, John was low-pressure, honest, and helpful through the process of selecting a vehicle, updates, and purchase. Thanks John!

    D&J

    Lititz, Pennsylvania

    08/16/2018

    Great Price, Great Service

    John goes above and beyond to ensure a great buying experience. This was my first used vehicle and John removed any doubt that I chose the right place. If you are looking for a Jeep his selection is great and if he doesn't have it, give him a call and he will find it for you.

    Mel Daniels

    Lancaster, Pennsylvania

    06/12/2018

    awesome

    I just got a jeep from this place and I never went to a place that was so nice to be at. John made it so easy and I love the way he was with me if I ever need another vehicle I will go here again.

    Linda

    Millmont, Pennsylvania

    04/07/2018

    The Best!!!

    This is the now my 3rd vehicle purchased from John @ Best Buy Pre-Owned. And truthfully, when its time to buy another, I would go nowhere else....THANK YOU JOHN!

    Greg F

    Lancaster, Pennsylvania

    01/11/2018

    So Easy!

    John made the entire process of buying my new Toyota so easy. There was a great description and plenty of pictures online for me to see how nice it was. He answered all my questions by email and then by text. He made me comfortable enough to take the nearly 2 hour drive up and I'm so glad I did. Thank you. I will be sure to tell my friends and family to call you if they're looking for a new car.

    Jennifer

    Elkton, Maryland

    11/07/2017

    Thanks John

    John was very easy to deal with. He had a great selection of Jeeps for me to choose from. I'm very happy with my purchase and will definitely recommend Best Buy to my friends and family.

    Jeff

    Narvon, Pennsylvania

    09/25/2017

    Repeat Customer

    So far I've purchased 2 cars with John. John is honest, reliable and responsive, and that's why I'll be buying my next car from him!

    David Gage

    Lancaster, Pennsylvania

    08/25/2017

    Highly Recommended!

    We were looking for a higher mileage van, for traveling back and forth to work and taking the kids to school. John helped us get a Honda Odyssey, which was a perfect fit and a great price!

    Tim LaVenice

    Manheim, Pennsylvania

    06/30/2017

    Great Experience- Great Car!

    I purchased my 2008 Mitsubishi Eclipse from Best Buy/John on Wednesday, 6/28/2017. What a great experience all around! John is a great communicator whether you prefer phone or email. He worked tirelessly to secure us the financing that met our needs and I drove away in car that looks and feel like it just came off the showroom floor. We have already recommended Best Buy to friends and co-workers who have admired my new car. We WILL be back when we are ready for our next vehicle. Thank you!

    Russ & Vicki

    Harrisburg, Pennsylvania

    05/09/2017

    Hummer H2

    Great experience and loving the Hummer. Thank you John for making it an easy and enjoyable process.

    Tracey

    Ephrata, Pennsylvania

    03/01/2017

    THANK YOU

    Great experience dealing with John and could see that he is dedicated to his business, he takes the time and additional cost to make his vehicles look great. Also he shows respect to his customers, want to Thank John for giving me the time to trave from Phila. to look at a vehicle that he could have sold earlier.

    frank l ochmanski

    Phila, Pennsylvania

    02/23/2017

    GREAT EXPERIENCE

    JOHN DIDN'T HAVE WHAT I WAS LOOKING FOR AT THE TIME BUT HE SUGGESTED LOCATING A VEHICLE FOR ME. IT TOOK HIM ABOUT 3 WEEKS BUT HE GOT ME A NEWER VEHICLE WITH LOWER MILES THAN WHAT I WAS THINKING I COULD EVEN GET. IT WAS OVERALL A GREAT EXPERIENCE.

    MIKE

    Lancaster, Pennsylvania

    10/05/2016

    Great dealer

    John is a great individual to work with! I found the perfect Jeep Wrangler for me! He was very knowledgeable and was able to answer all the questions I had. His stock in Wranglers is awesome! John was super laid back and easy to talk to! I'd recommend him to anyone! Thanks so much!

    Martel

    Harrisburg, Pennsylvania

    09/26/2016

    I traveled all the way from Delaware

    I found a Jeep Wrangler I liked online and called to see if it was still available. It was and the salesman said he had several others also. We had a nice talk on the phone and he made me feel comfortable about making the drive up. I'm so glad I did. He had 8 total Wranglers available. I ended up buying a different one then what I called on. It was perfect for me and he got it to fit into the loan payment I wanted to pay. I highly recommend checking them out.

    Scott M.

    Dover, Delaware

    05/03/2016

    Worth checking out

    Had a good experience purchasing a 2006 wrangler from John. He has a decent selection of jeeps, coming from a jeep loving girl herself.

    Liz

    York, Pennsylvania

    04/28/2016

    Thanks

    Great Selection of Jeeps. They were very knowledgeable and easy to deal with. I really feel like I got a great deal. Thanks

    Ryan

    Lititz, Pennsylvania

    03/18/2016

    Didn't think it could happen, but they did it.

    Unfortunately I have had some credit problem due to an ugly divorce. I was doing everything I could to try and better my credit but no one would take a chance on me. John was able to get me a very nice Honda with a payment I could afford. I will absolutely recommend all my friends and family to contact John at Best Buy Preowned.

    Samantha

    Columbia, Pennsylvania

    03/07/2016

    NO PRESSURE!!

    I drove from York to deal with Mr. John Romano, bc he was very courteous on the phone and had the car I wanted (a low mileage 2013 Acura TL). Everything went easy, even the financing. Again, I did not feel pressured, at all, which is a big deal to me. Thank you "Best Buy Pre-Owned" for your professionalism. I will continue to send my family and friends your way.

    Brandon

    York, Pennsylvania

    03/01/2016

    Cheapest Price Around

    I traveled 1 1/2 hours for a 2008 Jeep Wrangler. It was the best deal around. A great Jeep at a great price.

    Jason

    Baltimore, Maryland

    02/28/2016

    Great experience!

    I had an easy, no hassle experience buying a car. First time ever I left happy with a good deal from a dealership.

    Bob

    Philly, -- SELECT --

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